📋 Legal Document

velke Terms and Conditions

Please read these terms and conditions carefully before using the velke platform — your rights, responsibilities and all conditions of our services are described in detail here.

Last updated: January 2026 — This document may change from time to time; always read the latest version.

1 General Introduction and Definitions

These terms and conditions ("Terms") form a binding agreement between velke ("we", "our", "platform") and each person who uses the velke website and related services ("user", "you"). By accessing velke.cam, registering, or using any service, you are considered to have automatically agreed to these Terms.

Important: If you do not agree with these Terms, please refrain from using the platform.

Key Definitions

  • "Platform" means the velke.cam website and all its services, sections and tools.
  • "Account" means your personal user profile created through registration.
  • "Wallet" means the virtual balance linked to your account.
  • "Bonus" means any promotional reward or credit granted by velke.
  • "Betting Money" means any wager placed using real money or bonus funds.

2 Eligibility and Age Requirement

The following conditions must be met to use the velke platform:

  • You must be at least 21 years old. This platform is for those aged 21 and above only.
  • You must open an account on your own behalf and for personal use.
  • The same person may not create more than one account.
  • Residents of prohibited regions may not use the platform.
We may request identity documents or other records at any time to verify age. Registering with false information will result in immediate account closure and any balance may be forfeited.

3 Account Registration and Security

When opening an account with velke, you must provide accurate and complete information. You are solely responsible for the accuracy of the information provided at registration.

Account Security

  • You are responsible for keeping your username and password confidential.
  • You are responsible for all activity carried out from your account.
  • If you suspect unauthorized access, notify our support team immediately.
  • Transferring or selling your account to any third party is strictly prohibited.

Identity Verification

To ensure a safe and fair service, velke reserves the right to conduct identity verification (KYC) at any time. Withdrawals may be temporarily held until the verification process is complete.

4 Deposit and Withdrawal Policy

velke supports fast and secure financial transactions through bKash, Nagad and Rocket.

Deposits

  • Minimum deposit amount: ৳500 (per method).
  • Deposit transactions are generally credited to your wallet instantly.
  • Use the correct payment reference when depositing; an incorrect reference may delay the transaction.

Withdrawals

  • Minimum withdrawal amount: ৳800.
  • Standard withdrawal processing time: 30 minutes to 3 hours.
  • Identity verification must be completed before a withdrawal request can be processed.
  • Winnings from bonuses must meet the specified wagering requirements before withdrawal.
  • velke reserves the right to hold withdrawals in the case of unusual or suspicious transactions.
When withdrawing, you must use the same payment method you used to deposit. Withdrawals to third-party accounts are not permitted.

5 Bonus and Promotion Policy

velke offers various types of bonuses and promotional offers. Each bonus has its own terms and conditions which must be read before acceptance.

Welcome Bonus

  • 200% bonus on the first deposit, up to a maximum of ৳10,000.
  • A 10x wagering requirement must be met before this bonus can be withdrawn.
  • The welcome bonus applies once only; one per person, per household, per IP address and per device.

General Bonus Rules

  • If the wagering requirement is not met within the specified time after accepting a bonus, the bonus will be cancelled.
  • Multiple bonuses may not be used at the same time unless specifically permitted.
  • If bonus abuse or fraudulent activity is detected, all bonuses and related winnings will be cancelled.
  • velke reserves the right to change, suspend or cancel any bonus offer at any time.

6 VIP Program and Cashback

velke's VIP program has four tiers. The more you play and stay active, the greater your opportunity to move up to a higher tier.

  • Bronze — weekly cashback up to 0.3%.
  • Silver — weekly cashback up to 0.6%.
  • Gold — weekly cashback up to 0.9%.
  • Platinum — weekly cashback up to 1.2%.

VIP tier is determined based on the user's overall activity and engagement with the platform. Cashback is paid at the end of each week subject to applicable conditions. velke reserves the right to unilaterally change VIP benefits.

7 Prohibited Activities and Code of Conduct

The following activities are strictly prohibited while using the velke platform:

  • Registering an account with false or misleading information.
  • Creating or operating multiple accounts.
  • Placing artificial or coordinated bets for the purpose of exploiting bonus offers ("bonus abuse").
  • Exploiting system or software vulnerabilities to gain an unfair advantage.
  • Using the platform for money laundering or illegal fund transfers.
  • Coordinated fraud with other users.
  • Use of automated software, bots or scripts.
If any such activity is detected, the account will be immediately suspended or closed. All associated balances and bonuses may be forfeited and legal action will be taken if necessary.

8 Fair Play and Gaming Security

velke is committed to ensuring a fair and transparent gaming environment for all users. All games on our platform are developed by recognized software providers (including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming).

  • The outcome of all games is determined by a certified Random Number Generator (RNG).
  • No game result is predetermined or manipulable.
  • All financial and personal data is kept secure through SSL encryption technology.

Responsible Gaming

velke believes in a responsible gaming culture. We encourage users to set deposit limits, session time limits and to use the self-exclusion option when needed. For more information, visit our Responsible Gaming page.

9 Privacy and Data Protection

velke gives the highest priority to protecting users' personal data. Details of how we collect, store and use data can be found on our Privacy Policy page.

  • Information provided at registration is used to deliver the service and ensure security.
  • Personal information is not sold or transferred to any third party without your consent.
  • However, information may be disclosed when required by legal obligation or at the request of a regulatory authority.

10 Intellectual Property and Content Ownership

All content on the velke.cam website — logos, designs, text, graphics, software and other elements — is the exclusive property of velke and is protected under applicable intellectual property laws.

  • Copying, distributing or commercially using any content from the site without written permission is prohibited.
  • Viewing and reading page content for personal and non-commercial purposes is permitted.
  • The intellectual property of game software is retained by the respective game providers.

11 Limitation of Liability

To the maximum extent permitted by applicable law, velke is not liable for:

  • Any loss caused by technical errors, server outages or internet connectivity issues.
  • Unauthorized access to a user's account where this results from the user's own negligence.
  • Loss due to the failure or delay of a third-party payment provider.
  • Opportunities lost by a user due to the platform being temporarily unavailable.

velke always strives to provide a reliable and uninterrupted service, however temporary disruptions may occur in unforeseen circumstances.

12 Account Suspension and Closure

velke reserves the right to temporarily suspend or permanently close a user's account in any of the following circumstances:

  • Violation of any provision of these Terms.
  • Fraudulent or suspicious activity.
  • Refusal or failure to complete identity verification.
  • Extended inactivity (12 months or more).
  • Where a self-exclusion request made by the user is active.

Users may also request to close their account at any time. Verified balances can be withdrawn before account closure, provided no active investigation is in progress.

13 Dispute Resolution

If a dispute arises between velke and a user, a resolution will first be sought through direct communication.

Complaint Submission Process

  • First, contact our support team via live chat or email.
  • After receiving a complaint, we generally aim to provide an initial response within 72 hours.
  • Complex disputes may require additional time for a full investigation.
  • The relevant account or balance may be temporarily held during an investigation.
velke's decision will be considered final unless applicable law provides otherwise. We are committed to resolving disputes through a fair and transparent process at all times.

14 Changes to Terms

velke reserves the right to change, amend or update these Terms at any time. We will endeavour to notify users of significant changes.

  • Changes will take effect from the date of publication.
  • Continued use of the platform after changes have been made will be taken as your agreement to the new Terms.
  • The latest Terms will always be available on this page.

15 Contact and Support

If you have any questions or concerns about these Terms, please contact our support team:

All our support services operate around the clock according to Bangladesh Standard Time (BST, UTC+6). For more information, visit our FAQ page or About Us page.

21+ This platform is for users aged 21 and above only. For support related to gambling addiction, visit our Responsible Gaming page.